All Systems Operational
Overall Platform and Waystar Portal Login Operational
Claims Management Operational
Waystar Claims Management ? Operational
Medicare Claims FISS Emulator ? Operational
Dental Claims Solution Operational
Real-time Claims Scrubber Operational
Financial Clearance & Patient Access Operational
Prior Authorization ? Operational
Waystar Eligibility Operational
Enterprise Eligibility ? Operational
Medicare Eligibility (former eSolutions) Operational
Dorado (former eSolutions) Operational
Waystar Estimation ? Operational
Patient Payments Operational
PatientWallet & PatientNotebook ? Operational
Provider Payments Portal ? Operational
Payment Processing Operational
Payment Device Management Operational
Epic Integrated APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Waystar Login Issues - This Site Cannot Be Reached
Resolved - This incident has been resolved. We apologize for any disruptions this may have caused you today.
Nov 12, 17:47 EST
Monitoring - A fix has been implemented and the issue is resolved. We are actively monitoring login and platform performance.
Nov 12, 12:51 EST
Identified - This is a Waystar Proactive Alert to notify you of an outage or Waystar defect that may impact your account.

Reason for Notice:
Waystar is experiencing an issue that is preventing users from logging into the Waystar.com platform. Users are getting an error, 'This Site Cannot Be Reached', when attempting to access the Waystar.com platform.

Action Taken by Waystar:
Waystar's Technology team is investigating the problem and is working to resolve this as quickly as possible.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused to your daily workflow.
Nov 12, 12:18 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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