All Systems Operational

Overall Platform and Waystar Portal Login Operational
Claims Management Operational
Waystar Claims Management Operational
Medicare Claims FISS Emulator Operational
Dental Claims Solution Operational
Real-time Claims Scrubber Operational
Financial Clearance & Patient Access Operational
Prior Authorization Operational
Waystar Eligibility Operational
Enterprise Eligibility Operational
Medicare Eligibility (former eSolutions) Operational
Dorado (former eSolutions) Operational
Waystar Estimation Operational
Patient Payments Operational
PatientWallet & PatientNotebook Operational
Provider Payments Portal Operational
Payment Processing Operational
Payment Device Management Operational
Epic Integrated APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 18, 2025

No incidents reported today.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
Waystar Scheduled Maintenance –Dec 12, 10 PM–12 AM EST
Completed - The scheduled maintenance has been completed.
Dec 13, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 EST
Scheduled - We want to inform you of scheduled network maintenance that will cause a brief disruption, approximately 5 minutes, to the Waystar Website.

Maintenance Window:

Date: Friday, December 12, 2025
Time: 10:00 PM – 12:00 AM EST

Expected Impact
• Customer access to all Waystar applications will be unavailable during the maintenance window.
• All immersive traffic through the website will be unavailable, this includes access to legacy systems ,i.e., Recondo, Esolutions, and Patientco.

Duration:
Migration expected to take 10–15 minutes, with a 2-hour window reserved for validation and troubleshooting.
No action is required on your part. If you have any questions or need assistance, please contact support.

Thank you for your understanding and partnership.

Waystar Operations
Dec 12, 12:32 EST
Dec 12, 2025
Dec 11, 2025
Waystar Login Issues
Resolved - Waystar's technical team has restored connectivity. You may notice a short period of slower performance as our system works through the backlog of requests that were received during the outage. We apologize for any inconvenience this has caused to your daily workflow.
Dec 11, 13:16 EST
Monitoring - This is a Waystar Proactive Alert to notify you of an outage or Waystar defect that may impact your account.

Reason for Notice:
Waystar is experiencing an issue that is preventing users from logging into the Waystar.com platform.

Action Taken by Waystar:
Waystar's Technology team is investigating the problem and is working to resolve this as quickly as possible.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused to your daily workflow.
Dec 11, 12:25 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

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