Remits - Duplicate Remit Downloads
Monitoring - Reason for Notice:
Waystar is currently experiencing an issue in which duplicate remit downloads are being delivered to clients.

Action Taken by Waystar:
Our technology team is actively troubleshooting this issue as a known defect.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused on your daily workflow. An update will be provided upon confirmation that our technology team has resolved the download issue.
Jun 08, 2026 - 14:38 EDT
Overall Platform and Waystar Portal Login Operational
Claims Management Operational
Waystar Claims Management Operational
Medicare Claims FISS Emulator Operational
Dental Claims Solution Operational
Real-time Claims Scrubber Operational
Financial Clearance & Patient Access Operational
Prior Authorization Operational
Waystar Eligibility Operational
Enterprise Eligibility Operational
Medicare Eligibility (former eSolutions) Operational
Dorado (former eSolutions) Operational
Waystar Estimation Operational
Patient Payments Operational
PatientWallet & PatientNotebook Operational
Provider Payments Portal Operational
Payment Processing Operational
Payment Device Management Operational
Epic Integrated APIs Operational
Clinical Integrity + Revenue Capture Operational
Concurrent Operational
Interact Operational
Introspect Operational
PreBill Operational
Retrospect Operational
Utilization Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Waystar System Maintenance 8/8/2026-8/9/2026 Aug 8, 2026 20:00 - Aug 9, 2026 06:00 EDT

Reason for Notice: System Maintenance starting Saturday, August 8th from 8:00 PM ET to Sunday, August 9th at 6:00 AM ET.

What you should expect: Login to the applications and file upload could be unavailable for brief times during the maintenance window.

Action Required by Customer: If you encounter an error during login after the maintenance window, please try again.
Posted on Jul 24, 2026 - 11:39 EDT
Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026
Waystar System Maintenance 7/18/2026-7/19/2026
Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 EDT
Scheduled - Reason for Notice: System Maintenance starting Saturday, July 18th from 8:00 PM ET to Sunday, July 19th at 6:00 AM ET.

What should you expect: Login to the applications and file upload could be unavailable for brief periods during the maintenance window.

Action Required by Customer: If you encounter an error during login after the maintenance window, please try again.
Jul 15, 11:18 EDT
Clinical Integrity + Revenue Capture: Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 21:00 EDT
Scheduled - In accordance with Iodine’s maintenance policy, Iodine, now part of Waystar, will be performing scheduled maintenance this upcoming Saturday. Maintenance will begin at 9:00 PM ET and is expected to last approximately four hours.

Iodine’s scheduled maintenance occurs on the third Saturday of each month.

Maintenance Details:
During this window, we will be applying routine patches and updates across our hosting systems.

Services Affected:
During the maintenance window, various Iodine products may be temporarily unavailable. Interface messages will continue to be received, though message processing may be briefly delayed. We anticipate systems will be fully caught up by the start of the day on Sunday.
Jul 15, 11:10 EDT
Jul 18, 2026
Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Claims - Batch Processing Delay
Resolved - This incident has been resolved.
Jul 14, 11:15 EDT
Monitoring - Reason for Notice:
Waystar is currently experiencing a delay in claims batch processing causing submitted batches to process longer than usual.

Action Taken by Waystar:
We are working diligently to resolve the issue and will be monitoring batches to ensure they process as expected.

Action Required by Customer:
None at this time. We apologize for any inconvenience this has caused in your daily workflow.
Jul 13, 11:11 EDT
Jul 13, 2026
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