Resolved -
Our upstream vendor has identified the issue and has applied a fix. Our payments have returned to normal, and we are no longer seeing errors.
Jul 18, 14:06 EDT
Monitoring -
Our upstream vendor has identified the issue and is working to apply mitigation. We are seeing a decrease in payment declines and errors. We will continue to monitor and provide updates.
Jul 18, 12:03 EDT
Identified -
Our upstream vendor has identified the issue and is working to apply mitigation. We are seeing a decrease in payment declines and errors. We will continue to monitor and provide updates.
Jul 18, 12:02 EDT
Investigating -
We are currently investigating an issue with a vendor partner that is causing an increase in declined and errored payments. We are seeing issues with payments across all vectors at this time.
Jul 18, 11:31 EDT