Waystar System Status Check Status

All Systems Operational

Overall Platform and Waystar Portal Login Operational

Claims Management Operational

Waystar Claims Management Operational

Medicare Claims FISS Emulator Operational

Dental Claims Solution Operational

Real-time Claims Scrubber Operational

Financial Clearance & Patient Access Operational

Prior Authorization Operational

Waystar Eligibility Operational

Enterprise Eligibility Operational

Medicare Eligibility (former eSolutions) Operational

Dorado (former eSolutions) Operational

Waystar Estimation Operational

Patient Payments Operational

PatientWallet & PatientNotebook Operational

Provider Payments Portal Operational

Payment Processing Operational

Payment Device Management Operational

Epic Integrated APIs Operational

Clinical Integrity + Revenue Capture Operational

Concurrent Operational

Interact Operational

Introspect Operational

Retrospect Operational

Utilization Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026

Waystar RTE (Real Time Eligibility) Issue

Resolved - This incident has been resolved. You may experience some delays as we work through the remaining backlog of transactions. We apologize for any disruption this may have caused to your daily workflow and sincerely appreciate your patience while we worked to resolve the issue.
May 1, 11:18 EDT

Monitoring - This incident has been resolved. You may experience some delays as we work through the remaining backlog of transactions. We apologize for any disruption this may have caused to your daily workflow and sincerely appreciate your patience while we worked to resolve the issue.
May 1, 09:42 EDT

Investigating - Waystar RTE Eligibility experienced an interruption earlier today. The issue has been identified, and our teams are actively working to restore full service as quickly as possible.

During this time, you may notice a brief delay in eligibility responses as systems recover and process queued requests. We appreciate your patience and will continue to provide updates as progress is made.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused in your daily workflow. You may follow this page for updates. If you have additional questions please open a case in Waystar's Support and Training Center.
May 1, 09:12 EDT

Apr 30, 2026

No incidents reported.

Apr 29, 2026

Waystar Proactive Alerts- Eligibility + Authorization Outage

Investigating - This is a Waystar Proactive Alert to notify you of an outage or Waystar defect that may impact your account.

Reason for Notice:
Waystar is currently experiencing a processing issue in our Eligibility and our Authorization products. This specific incident is primarily impacting clients that are using a TCP/IP connection and/or integration using HL7 messages.

Action Taken by Waystar:
We are working diligently to resolve the issue and will send additional notifications as we have more information.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused in your daily workflow. You may follow this page for updates. If you have additional questions please open a case in Waystar's Support and Training Center.
Apr 29, 07:44 EDT

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

Clinical Integrity + Revenue Capture: Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:00 EDT

Scheduled - In accordance with Iodine’s maintenance policy, Iodine, now part of Waystar, will be performing scheduled maintenance this upcoming Saturday. Maintenance will begin at 9:00 PM ET and is expected to last approximately four hours.

Iodine’s scheduled maintenance occurs on the third Saturday of each month.

Maintenance Details:
During this window, we will be applying routine patches and updates across our hosting systems.

Services Affected:
During the maintenance window, various Iodine products may be temporarily unavailable. Interface messages will continue to be received, though message processing may be briefly delayed. We anticipate systems will be fully caught up by the start of the day on Sunday.
Apr 15, 11:23 EDT