Our upstream vendor has identified the issue and has applied a fix. Our payments have returned to normal, and we are no longer seeing errors.
Posted Jul 18, 2025 - 14:06 EDT
Monitoring
Our upstream vendor has identified the issue and is working to apply mitigation. We are seeing a decrease in payment declines and errors. We will continue to monitor and provide updates.
Posted Jul 18, 2025 - 12:03 EDT
Identified
Our upstream vendor has identified the issue and is working to apply mitigation. We are seeing a decrease in payment declines and errors. We will continue to monitor and provide updates.
Posted Jul 18, 2025 - 12:02 EDT
Investigating
We are currently investigating an issue with a vendor partner that is causing an increase in declined and errored payments. We are seeing issues with payments across all vectors at this time.