Patient Center Access Errors

Incident Report for Waystar System Status Check

Investigating

We are currently investigating an issue affecting access to Patient Center. Some users may be unable to access the site and may receive an error message such as “This site can’t be reached” or “patientaccess.zirmed.com refused to connect.” At this time, we have not identified an impact to clients using Patient Notebook or Pro Patient Payments.
Posted Oct 26, 2026 - 08:46 EDT
This incident affects: Patient Payments (PatientWallet & PatientNotebook, Provider Payments Portal).