A resolution has been implemented, and we are actively monitoring Analytics to ensure the issue remains resolved.
Posted Oct 14, 2026 - 15:49 EDT
Identified
Reason for Notice: Waystar is currently investigating an issue within the Analytics application. When navigating to Analytics > Explore or other Analytics pages, users may be prompted to “Authenticate with Google.” If the “Authenticate with Google” button is selected, a “403. That’s an error.” message may be displayed.
Action Taken by Waystar: Our teams are actively working to identify the root cause and restore normal Analytics reporting behavior as expected.
Action Required by Customer: No action is required at this time. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Posted Oct 14, 2026 - 14:40 EDT
This incident affected: Claims Management (Waystar Claims Management).