Maintenance- Saturday, May 10th from 10pm- 1020pm EST

Scheduled Maintenance Report for Waystar System Status Check

Completed

The scheduled maintenance has been completed.

Posted May 10, 2025 - 23:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 10, 2025 - 22:00 EDT

Scheduled

On Saturday, May 10th at 10pm EST Waystar will be performing network maintenance that will make some customer environments unavailable for up to 20 minutes. This short maintenance window will impact the following:
o Real Time Eligibility
o REV cycle API
o MySurepay health
o Auth Init
o Command Center

If you experience any issues after 10:20 EST, you can reach out by phone at 844-592-9782 and one of our on-call representatives will work with our technical teams to provide updates and resolution.

We apologize for any inconvenience.

Waystar Support

Posted May 09, 2025 - 13:36 EDT

This scheduled maintenance affected: Financial Clearance & Patient Access (Prior Authorization, Enterprise Eligibility, Waystar Estimation).