Scheduled Maintenance - Pro Patient Payments

Scheduled Maintenance Report for Waystar System Status Check

Completed

The scheduled maintenance has been completed.
Posted Sep 14, 2025 - 02:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2025 - 22:00 EDT

Scheduled

We will be performing maintenance on the Pro Patient Payments backend system on September 13th starting at 10 PM. During this time, clients and patients may be unable to log into Pro Patient Payments or PatientWallet. Some pages within the platforms may also be unresponsive.

No action is required, this is an information-only posting.
Posted Sep 05, 2025 - 08:45 EDT
This scheduled maintenance affected: Patient Payments (PatientWallet & PatientNotebook, Provider Payments Portal).