Temporary Disruption of Services- Remits/Claim Remedi/PARO/Prior Auth

Incident Report for Waystar System Status Check

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 13:49 EDT

Monitoring

Waystar is aware of a temporary disruption of services this afternoon. At this time we have engineers working to gather additional details and determine what services were/are currently impacted.

Potentially Impacted Applications:

Remits
ClaimRemedi
eSolutions
Eligibility/Estimation
Analytics Data Explorer
Revenue Capture
PARO
Prior Authorization
Medicare Analytics

This alert will be updated upon confirmation that services are operational.
Posted Sep 23, 2026 - 13:38 EDT
This incident affected: Claims Management (Waystar Claims Management) and Financial Clearance & Patient Access (Prior Authorization, Waystar Eligibility, Dorado (former eSolutions), Waystar Estimation).