Eligibility Downtime for Maintenance October 18th 10pm-1am EST

Scheduled for Oct 18, 22:00 EDT  -  Oct 19, 01:00 EDT

Scheduled

Waystar Eligibility will be completely unavailable on October 18th from 10pm-1am EST due to a maintenance window. This includes batch processing, API availability, and the web portal. Any interrupted batch transactions will be restarted, but real-time transactions will be lost during this period and need to be resubmitted after the maintenance window is completed.

We apologize for any inconvenience to your workflow. If you experience issues after the maintenance window, please reach out to Waystar support.

Thank you,

Waystar Operations Team
Posted Oct 15, 2025 - 13:53 EDT
This scheduled maintenance affects: Financial Clearance & Patient Access (Waystar Eligibility, Enterprise Eligibility).