Waystar Portal Outages- Patient Access Only

Incident Report for Waystar System Status Check

Resolved

The Waystar portals for our Authorization products, EPlus, and Estimation have been restored. You should be able to access all portals without any issues.

If you have any questions, please open a case in the Waystar Support and Training Center.

We apologize for the inconvenience.

-Waystar Operations
Posted Sep 12, 2025 - 09:47 EDT

Investigating

The Waystar Portals for our Authorization products, EPlus, and Estimation are down. Real time transactions sent through an HL7 connection or API, should process as expected.

We will update you as soon as we have additional information. We apologize for the inconvenience.
Posted Sep 12, 2025 - 08:52 EDT
This incident affected: Financial Clearance & Patient Access (Prior Authorization, Enterprise Eligibility, Waystar Estimation).