Eligibility - Experiencing Intermittent Processing Delays

Incident Report for Waystar System Status Check

Resolved

This incident has been resolved.

Posted Jun 23, 2026 - 15:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2026 - 15:10 EDT

Identified

Reason for Notice:
Waystar Technology Team is currently in the process of reviewing suspected delays in eligibility processing.

Action Taken by Waystar:
We are working diligently to research the issue.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused in your daily workflow.

Posted Jun 23, 2026 - 14:50 EDT

This incident affected: Financial Clearance & Patient Access (Waystar Eligibility, Enterprise Eligibility).