Our team has identified the cause of the payment issues and is applying mitigation. We are starting to see successful payments process again. We will continue to monitor.
Posted Nov 03, 2026 - 18:50 EST
Monitoring
Our team has identified the cause of the payment issues and is applying mitigation. We are starting to see successful payments process again.
Posted Nov 03, 2026 - 17:58 EST
Investigating
We are currently seeing a high volume of Epic payments failing or being declined. Our team is working to resolve this issue.
Posted Nov 03, 2026 - 17:54 EST
This incident affected: Patient Payments (Epic Integrated APIs).