Issues Processing Payments

Incident Report for Waystar System Status Check

Resolved

Our vendor has resolved the issue that was causing issues with payments. We are seeing payments process as expected.
Posted Oct 22, 2026 - 14:40 EDT

Monitoring

Our vendor has resolved the issue that was causing issues with payments. We are seeing payments process as expected.
Posted Oct 22, 2026 - 13:42 EDT

Investigating

We are currently investigating issues with our third party vendors that they are experiencing connectivity issues. This is leading to errors and declines when attempting to process payments.
Posted Oct 22, 2026 - 13:09 EDT
This incident affected: Patient Payments (Payment Device Management, Epic Integrated APIs).