A resolution has been implemented and Waystar is monitoring the fix.
Posted Oct 12, 2026 - 16:01 EDT
Identified
Reason for Notice: Waystar is currently experiencing issues within the Remit application across multiple remittance screens. Users may encounter the error message: "Error Retrieving Payments" when navigating throughout the application.
Action Taken by Waystar: We are working diligently to resolve the issue.
Action Required by Client: None at this time. We apologize for any inconvenience this has caused on daily workflow.
Posted Oct 12, 2026 - 09:51 EDT
This incident affected: Claims Management (Waystar Claims Management).