The issue with our downstream vendor appears to be resolved and we are not seeing additional errors or declines at this time. If you continue to have issues with payment processing, please submit a case through the Support and Training Center for additional investigation.
Posted Oct 15, 2025 - 00:54 EDT
Monitoring
We are continuing to monitor an issue with a downstream vendor that is causing an increase in errors and declined payments for Integration Payments, eChecks, and Lane/Ingenico transactions. A fix has been implemented, and we are reviewing any additional degradation.
Pax and BlueFin transactions do not appear to be impacted at this time.
Posted Oct 15, 2025 - 00:05 EDT
Investigating
We are currently investigating an issue with a downstream vendor that is causing an increase in errors and declined payments for Integration Payments, eChecks, and Lane/Ingenico transactions.
Pax and BlueFin transactions do not appear to be impacted at this time.