Claim Attachments Processing Issue on 5/11/26

Incident Report for Waystar System Status Check

Identified

Reason for Notice:
Waystar is currently experiencing an issue with claim attachment processing for attachments and claims from 5/11/26.

Action Taken by Waystar:
We are working diligently to resolve the issue and will be monitoring files to ensure they process as expected.

Action Required by Customer:
None at this time. We apologize for any inconvenience this has caused in your daily workflow.

Posted May 12, 2026 - 12:53 EDT

This incident affects: Claims Management (Waystar Claims Management).