A fix has been implemented and we are monitoring the results. There is currently a backlog of transactions that we are working through.
Posted Jun 24, 2026 - 09:40 EDT
Update
A fix has been implemented and we are monitoring the results. There is currently a backlog of transactions that we are working through.
Posted Jun 24, 2026 - 09:38 EDT
Identified
This is a Waystar Proactive Alert to notify you of an outage or Waystar defect that may impact your account.
Reason for Notice: Waystar is currently experiencing an outage in our Claim Status Plus solution. You may experience delays in responses or notice a loss of functionality while attempting to check claims.
Action Taken by Waystar: We are working diligently to resolve the issue and will be monitoring transactions to ensure they process as expected.
Action Required by Client: None at this time. We apologize for any inconvenience this has caused in your daily workflow.
Posted Jun 24, 2026 - 09:37 EDT
This incident affected: Claims Management (Waystar Claims Management).