Maintenance Window - Epic Integration Patient Payments

Scheduled for Oct 18, 22:00 EDT  -  Oct 19, 01:00 EDT

Scheduled

We will be undergoing scheduled maintenance to update Epic Functionality. During this time Epic EPP will be down which will affect the following Epic functionality:
MyChart (Patient Facing Epic)
Hyperdrive (Staff Facing Epic)
Welcome (Patient Facing Epic In-Office Kiosks)


Additionally APIs that allow payments and bill data to be sent to us from Epic systems may be impacted. The addresses are:
api.payments
epic.gateway
Posted Oct 01, 2025 - 17:00 EDT
This scheduled maintenance affects: Patient Payments (PatientWallet & PatientNotebook, Epic Integrated APIs).