Reason for Notice: Delta Dental of Massachusetts has advised us of an internal issue they've encountered processing claims files from Waystar.
Action Taken by Waystar: We have made the file adjustments requested by the payer and they are completing internal testing on their end. We do not have an ETA for completion.
Action Required by Customer: None at this time.
Posted Aug 06, 2026 - 15:30 EDT
This incident affects: Claims Management (Waystar Claims Management).