Claims - Batch Processing Delay & Reprocessing

Incident Report for Waystar System Status Check

Resolved

This incident has been resolved.
Posted Nov 04, 2026 - 15:17 EST

Monitoring

Reason for Notice: We are continuing to review claims impacted by the 10/31 and 11/2 claim processing delays.

Action Taken by Waystar: Waystar EDI is reprocessing all affected claims.

Action Required by Customer: At this time, please do not resubmit the affected claims (those that appear as "stuck" in processing, as they are still being reviewed and reprocessed. Resubmitting claims may result in duplicate submissions.

We appreciate your patience while the review is completed and will provide additional guidance as appropriate.
Posted Nov 04, 2026 - 12:12 EST
This incident affected: Claims Management (Waystar Claims Management).