Remit processing has resumed to normal processing times. We will keep this incident open and monitor through the weekend. Thank you.
Posted Jan 17, 2025 - 17:58 EST
Monitoring
We are diligently working to process the backlog of remits and resume normal remit processing. We hope to have everything caught-up and processing as normal by the end of day. Thank you for your patience.
Posted Jan 17, 2025 - 11:27 EST
Identified
Reason for Notice: Waystar is currently experiencing issues that are causing delays with processing remits and building downloads.
Action Taken by Waystar: We are working diligently to resolve the issue.
Action Required by Client: None at this time. We apologize for any inconvenience this has caused on your daily workflow.
Posted Jan 16, 2025 - 18:19 EST
This incident affects: Claims Management (Waystar Claims Management).