Scheduled Maintenance Thursday 3/20

Scheduled Maintenance Report for Waystar System Status Check

Completed

The scheduled maintenance has been completed.

Posted Mar 20, 2025 - 17:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 20, 2025 - 17:00 EDT

Scheduled

We will be performing scheduled maintenance to update licenses for the mirth service.

Additional details below:

Date/Time: 3/20/25 5:00 pm EST - 5:30 pm EST

Impact: The following products are hosted by mirth and have a potential for impact should there be an issue with service restart.

• Real Time Eligibility
• Eligibility
• Estimation
• Real Time Authorization
• Authorization Status
• Authorization Initiate
• Notice of Admission
• Medical Necessity
• Referral Status
• Referral Initiate

If you have additional questions or experience issues after the maintenance window, please open a case in the support and training center.

Thank you,

Posted Mar 20, 2025 - 15:56 EDT

This scheduled maintenance affected: Financial Clearance & Patient Access (Prior Authorization, Waystar Eligibility, Enterprise Eligibility, Waystar Estimation).