Medicare Eligibility Outage

Incident Report for Waystar System Status Check

Resolved

This incident has been resolved.
Posted Aug 09, 2026 - 18:56 EDT

Identified

The Medicare HETS 270/271 system is currently unavailable.
 
CMS is aware of the issue and is working to correct it as quickly as possible.
Posted Aug 09, 2026 - 17:06 EDT

Investigating

We are currently experiencing an issue with Medicare Eligibility inquiries. Our team is actively working to connect with CMS to better understand the connection issue and restore service. We will provide updates as more information becomes available

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused in your daily workflow.
Posted Aug 09, 2026 - 14:09 EDT
This incident affected: Financial Clearance & Patient Access (Waystar Eligibility, Enterprise Eligibility).