Pro Patient Payments – Incident (Resolved)

Incident Report for Waystar System Status Check

Resolved

Status:
Resolved

Incident Summary:
Pro Patient Payments was unavailable between 2:59 PM and 3:30 PM ET.

Impact:
During this time, users were unable to access the Pro Patient Payments platform.

Timeline:

2:59 PM ET – Service disruption began
3:30 PM ET – Service was restored

Resolution:
The issue has been resolved and normal system functionality has been restored.

Posted Jun 04, 2026 - 14:59 EDT