Reason for Notice: Waystar is currently experiencing an issue in which claims are rejecting with the following message: PATIENT REASON FOR VISIT MISSING. This is occurring on Professional and Institutional claims.
Action Taken by Waystar: We are working diligently to resolve the issue. We will update this alert when the issue has been resolved.
Posted Sep 16, 2026 - 09:02 EDT
This incident affected: Claims Management (Waystar Claims Management).