Reason for Notice: We are currently investigating an issue impacting Eligibility transactions. Clients may experience delays in receiving responses or intermittent errors. We will provide additional updates as more information becomes available.
Action Taken by Waystar: We are working diligently to research the issue.
Action Required by Client: None at this time. We apologize for any inconvenience this has caused in your daily workflow.
Posted Aug 19, 2026 - 10:44 EDT
This incident affected: Financial Clearance & Patient Access (Enterprise Eligibility).