Coverage Detection responses failing

Incident Report for Waystar System Status Check

Monitoring

Reason for Notice:
Waystar is currently experiencing an issue in which Coverage Detection responses are failing for no coverage

Action Taken by Waystar:
Our technology team is actively troubleshooting this issue as a known defect.

Action Required by Client:
None at this time. We apologize for any inconvenience this has caused on your daily workflow. An update will be provided upon confirmation that our technology team has resolved the download issue.
Posted Jun 10, 2026 - 11:41 EDT
This incident affects: Financial Clearance & Patient Access (Waystar Eligibility).