A fix has been implemented and we are monitoring the results. If you received errors, please retry those transactions.
Posted Jun 24, 2026 - 09:48 EDT
Monitoring
A fix has been implemented and we are monitoring the results. There is currently a backlog of transactions that we are working through.
Posted Jun 24, 2026 - 09:33 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 24, 2026 - 09:15 EDT
Investigating
Reason for Notice: Waystar is currently experiencing an outage in our Eligibility product. You may experience delays in responses, errors or notice a loss of functionality while attempting to check eligibility.
Action Taken by Waystar: We are working diligently to research the issue.
Action Required by Client: None at this time. We apologize for any inconvenience this has caused in your daily workflow.
Posted Jun 24, 2026 - 09:13 EDT
This incident affected: Financial Clearance & Patient Access (Enterprise Eligibility).